Network Cabling
Network Cabling Repairs, Upgrades & Additional Drops
Vulcan Telecom troubleshoots and repairs network cabling, replaces damaged cable, adds drops and upgrades older Cat5e cabling for businesses in the Birmingham area.
When the network is the problem
Slow connections, phones that drop calls, a printer that keeps going offline, or a jack that simply doesn't work are often cabling problems: a damaged cable above the ceiling, a bad termination, a patch cord that was moved, or old Cat5 that can't keep up. We test the cabling, find the fault and fix it – instead of guessing and replacing equipment that was never broken.
Signs you need an upgrade
- Slow or unreliable speeds on some desks but not others
- Frequent connection drops, including on IP phones
- An office layout change or expansion
- Visibly damaged, kinked or unlabeled cabling
- Old Cat5 / Cat5e cabling and new equipment that needs more
For larger changes – a closet that needs to be rebuilt or a whole floor that needs new cabling – see server room cabling and commercial cabling.
Upgrades & Repairs
Repair and upgrade services
Troubleshooting
Testing cables and jacks to find the real cause of network problems.
Damaged cable replacement
Replacing cut, crushed or failing cable runs.
Additional drops
New Cat6 drops for added desks, printers, phones and access points.
Cat5e to Cat6 upgrades
Re-cabling areas that can't keep up with today's equipment.
Abandoned cable cleanup
Removing old cable that clutters ceilings and pathways.
Re-termination & labeling
New jacks and patch panel ports, labeled to match.
Typical repair and upgrade calls
From a few added drops to complete buildings – if it needs to be connected, talk to us.
- Dead or intermittent jacks
- Additional Cat6 drops
- Network infrastructure upgrades
- Cabling after a remodel
- Unlabeled cabling
- Phones dropping calls
How it works
From the first call to a documented network
- 01
Call
Tell us what is happening – which desks, phones or areas are affected.
- 02
Test
We test the cabling and jacks to find the fault.
- 03
Fix
Repair, replace or re-terminate – with your approval on anything larger.
- 04
Label
Everything we touch is labeled and noted for next time.
“My company has worked with Vulcan Telecom for years. Keith and Joseph and everyone at Vulcan have always been prompt to respond to all of our questions and crazy situations.”
“I’ve used Vulcan Telecom for a large medical office telecom project. Large or small they are down to earth and easy to talk to. Keep everything in real terms. I’ve moved 300 miles away but Ive still consulted with Vulcan about issues I couldn’t get resolved by local vendors. Great service”
“I have worked with Vulcan Telecom on several issues over the years. Specifically when we moved into a new building the cable/networking guys were spot on. They worked very efficiently and were very courteous. I was very happy with the quality of work, craftsmanship and speed at which our building was cabled.”
“We use them in our office. Great service and a very responsive team. Always available to walk us through any issues.”
“They came out and fixed the mess that ATT left us. We had a great experience with Vulcan Telecom, I would suggest them to anyone. They really know what they are doing.”
“Great customer service and product. Our company decided to upgrade the old phone system we had to something more modern. Vulcan was able to deliver a valuable solution with lots of new features. We experienced no downtime during the transition and we are very satisfied.”
FAQ
Upgrades & Repairs questions
How do I know if the cabling is the problem?
If problems follow a specific desk, jack or area – and not a specific computer or phone – the cabling is a likely cause. We test it to be sure.
Can you add a few drops to an existing office?
Yes. Adding drops to an existing closet is one of the most common jobs we do.
Is it worth upgrading from Cat5e?
If the equipment and speeds you need are outgrowing it, or the cabling is damaged and undocumented, upgrading the affected areas to Cat6 is usually worth it.
How fast can you come out?
Call (205) 699-8090 – we will tell you when a technician can be there.
Free quote
Planning a project? Let’s talk it through.
Tell us briefly what you need – new cabling, a phone system or IT help. We’ll get back to you, or just call – a real person answers.
- Call us(205) 699-8090
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