Managed IT Support

Domain & DNS Management

Your domain name and its DNS records keep your website and email working. Vulcan Telecom manages renewals, DNS records, email authentication, transfers and DNS security, so nothing goes dark because a card expired or a record was changed.

Domain & DNS – Vulcan Telecom, Birmingham, AL

Small settings, big consequences

Your domain – yourcompany.com – is how customers find your website and how your email gets delivered. Behind it are DNS records that point the domain to your website, your Microsoft 365 email, your phone system and other services. When a domain expires because a renewal card was out of date, or when someone changes the wrong record, the website disappears and email stops – often at the worst possible moment.

What we manage

  • Renewals and ownership – domains registered in your company's name, set to renew automatically, with contact details that still work.
  • DNS records – website, email, phone system and service records set up correctly and documented, so the next change is safe.
  • Email authentication – SPF, DKIM and DMARC records, so your email reaches inboxes and nobody can easily pretend to be you.
  • DNS security – registrar accounts with multi-factor sign-in and transfer lock, so your domain can't be hijacked.
  • Transfers – moving domains between registrars or consolidating many domains in one account, without downtime.

When you change website or email

A new website, a move to Microsoft 365 or a new phone system all mean DNS changes. We coordinate them with the web designer or vendor so the switch happens at the right time and nothing is left pointing to the old service.

A common situation: the domain was registered years ago by a former employee or a web designer who is no longer around. We help you recover control of it.

Domain & DNS

Domain & DNS

  • Renewals & ownership

    Registered to you and renewed on time.

  • DNS records

    Website, email and phone records documented.

  • Email authentication

    SPF, DKIM and DMARC set up.

  • Registrar security

    Multi-factor sign-in and transfer lock.

Google review
“My company has worked with Vulcan Telecom for years. Keith and Joseph and everyone at Vulcan have always been prompt to respond to all of our questions and crazy situations.”
Jill A.
Google review
“I’ve used Vulcan Telecom for a large medical office telecom project. Large or small they are down to earth and easy to talk to. Keep everything in real terms. I’ve moved 300 miles away but Ive still consulted with Vulcan about issues I couldn’t get resolved by local vendors. Great service”
Jennifer L.
Google review
“Stared using Vulcan telecommunication. I was tired of the big box names making false promises. Vulcan has been so easy to deal with always love Working with a business that enjoys working with other businesses. I would highly recommend contacting them for all your telecommunication needs.”
Anthony H.
Google review
“Superb customer service! Keith returns phone calls promptly and answered all of my questions about converting to the new system. I was very pleased with the pricing and the ease of transition!”
Shandi W.
Google review
“From the moment I reached out, their customer service was top-notch—friendly, knowledgeable, and genuinely helpful. The service exceeded my expectations and is highly recommendable. If anyone is looking for quality, reliability, and great customer care, they truly go above and beyond!”
Kara
Google review
“We have used Vulcan for years for our dermatology practice. They are excellent. Always respond asap . Very easy to work with and great customer service !!”
Leslie S.

FAQ

Domain & DNS questions

Our domain was registered by someone who left. Can you help?

Yes. We help you prove ownership and recover control from the registrar, then secure the account.

Will moving our domain cause downtime?

Not if it is planned. We copy the DNS records first and switch at a quiet time.

Free quote

Planning a project? Let’s talk it through.

Tell us briefly what you need – new cabling, a phone system or IT help. We’ll get back to you, or just call – a real person answers.

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