Business Continuity & Disaster Recovery

Something will go wrong eventually

A hard drive fails. Someone deletes the wrong folder. A storm knocks out power for two days. Ransomware encrypts the server. None of these are rare, and for a small business without a plan, any of them can mean days of lost work – or lost data for good. Business continuity is the plan for keeping the business running; disaster recovery is getting the systems back.

Backups that actually restore

• What we back up – servers, important computers, and Microsoft 365 email, OneDrive and SharePoint (Microsoft keeps them running but doesn't protect you from deletion or ransomware).
• Where – a copy on site for quick restores and a copy off site, kept separate from your network so ransomware can't reach it.
• How often – frequently enough that you would lose hours, not days, of work.
• Tested – we restore files and systems on a schedule, because a backup nobody has tried to restore is only a hope.

A plan for getting back to work

We help you write down the essentials: which systems matter most, how long you can do without each one, who to call, where people can work if the office is unavailable, and how phones get answered. A cloud phone system helps a lot here – calls can be routed to cell phones or another location in minutes when the office is closed.

Training and practice

Most disasters start with a person – a clicked link, a deleted file. A little training for your staff and a walkthrough of the plan once a year make sure everyone knows what to do, and that the plan still matches how you work.