IT, Phones & Email Security for Law Firms in Birmingham, AL

Clients expect to reach someone

When a client calls their attorney, they want a person – or at least a clear way to leave a message that won't get lost. A cloud phone system gives a firm a professional auto attendant, ring groups for the front desk, a dial-by-name directory and voicemail that arrives in email, so messages can be forwarded to the right attorney or paralegal in seconds. Attorneys can make and take calls on the firm's number from the mobile app – at the courthouse, at a deposition or at home – without giving out their cell phone numbers.

Where the firm needs it, call recording keeps a record of calls for training or documentation, with the recordings stored in the cloud. Multi-office firms run every location on one phone system with four-digit dialing between offices. S. Scott Allums, P.C. is one of the law firms that trust Vulcan.

Email is where firms get attacked

Law firms are a favorite target for phishing and wire-fraud emails because they move money and handle confidential information. A typical scheme: someone takes over a mailbox, watches the conversation about a settlement or a closing, and then sends new wiring instructions that look completely genuine. The defenses are not exotic – email filtering, multi-factor sign-in on every account, secure Microsoft 365 settings, and staff who know to pick up the phone before changing payment details. We set up the first three and help with the fourth. Read 5 signs your law firm's email is a security liability.

Case files you can find – and recover

Case files, pleadings, contracts and client records need to be available to the right people, in the office and outside it, and protected from loss. Whether your firm uses a case management system, a document management system or a well-organized shared drive, we make sure the storage behind it has the right permissions and is backed up, so a failed drive or ransomware doesn't take years of work with it. When you move files off an old office server, we plan the move so nothing gets left behind.

Notaries and in-house legal teams

Notaries and title offices rely on scanners, e-signature tools and secure email to move documents quickly. Corporate legal departments need document storage their team can share without exposing it to the whole company. The building blocks are the same – reliable computers, a secure network, protected email and backups – sized to the office.

Our IT team keeps the computers, printers and scanners running and sets up new staff, and our cabling team wires new offices and moves.