Managed IT Support
Cloud Services: Migration, Management and Storage
Vulcan Telecom helps Birmingham businesses decide what belongs in the cloud, moves servers, files and applications there, and manages the cloud services and their costs afterwards – with backups, because the cloud is not a backup by itself.
Not everything belongs in the cloud – but a lot does
Email, files, phone systems and many business applications now run better and cheaper as cloud services than on a server in the closet. Some things – a large CAD archive, software that only runs locally, a slow internet connection – are better kept on site, at least for now. We look at what you have, what it costs and how you work, and give you an honest recommendation.
Moving to the cloud
A migration is planned step by step: what moves first, how long each step takes, what users will notice and how to go back if something goes wrong. We move files to OneDrive and SharePoint, email to Microsoft 365, phones to a hosted phone system and applications to their vendor's cloud version or to a cloud server – usually outside working hours so Monday morning works.
The three kinds of cloud
- Software as a service (SaaS) – ready-to-use applications such as Microsoft 365 or a cloud accounting program. The vendor runs everything.
- Platform as a service (PaaS) – a managed platform for running your own application or database.
- Infrastructure as a service (IaaS) – virtual servers in a data center, for software that still needs a server of its own.
Most small businesses need mostly SaaS and occasionally a cloud server; we help you use the simplest option that works.
After the move
Cloud services need looking after: accounts and permissions, security settings, and costs that creep up as unused subscriptions and storage pile up. We review them regularly. And because deleted files, ransomware and mistakes also reach the cloud, we back up cloud data separately – see backup & disaster recovery.
Cloud Services
Cloud services
Cloud assessment
What to move, what to keep and what it costs.
Migration
Files, email, phones and apps moved step by step.
Cloud management
Accounts, security settings and costs reviewed.
Cloud backup
A separate copy of cloud data.
“My company has worked with Vulcan Telecom for years. Keith and Joseph and everyone at Vulcan have always been prompt to respond to all of our questions and crazy situations.”
“I’ve used Vulcan Telecom for a large medical office telecom project. Large or small they are down to earth and easy to talk to. Keep everything in real terms. I’ve moved 300 miles away but Ive still consulted with Vulcan about issues I couldn’t get resolved by local vendors. Great service”
“Stared using Vulcan telecommunication. I was tired of the big box names making false promises. Vulcan has been so easy to deal with always love Working with a business that enjoys working with other businesses. I would highly recommend contacting them for all your telecommunication needs.”
“Superb customer service! Keith returns phone calls promptly and answered all of my questions about converting to the new system. I was very pleased with the pricing and the ease of transition!”
“From the moment I reached out, their customer service was top-notch—friendly, knowledgeable, and genuinely helpful. The service exceeded my expectations and is highly recommendable. If anyone is looking for quality, reliability, and great customer care, they truly go above and beyond!”
“We have used Vulcan for years for our dermatology practice. They are excellent. Always respond asap . Very easy to work with and great customer service !!”
FAQ
Cloud Services questions
Should we get rid of our server?
Often, but not always. It depends on your software, your files and your internet connection. We assess it before recommending anything.
Is our data backed up because it is in the cloud?
Not necessarily. Cloud services keep your data available, but deleted or encrypted files can be lost. We back up cloud data separately.
Free quote
Planning a project? Let’s talk it through.
Tell us briefly what you need – new cabling, a phone system or IT help. We’ll get back to you, or just call – a real person answers.
- Call us(205) 699-8090
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