Hosted VoIP PBX · Birmingham, AL

Cloud Business Phone Systems for Alabama Businesses

Vulcan Telecom’s hosted VoIP phone system puts your business PBX in the cloud – keep your numbers, get Yealink or Poly phones, free onsite installation and training, and plans from $19.99 per user per month.

Try the live demo

  • Robust features

    Auto attendants, ring groups, queues, voicemail to email, mobile apps – the calling features of a large company.

  • Redundancy

    The platform is geographically redundant, so calls keep flowing even if your office loses power or internet.

  • Scalability

    Add or remove users as you grow – the same service for five phones or five hundred.

  • Per-user pricing

    A predictable monthly cost per user and no phone system to buy or maintain.

Interactive demo

Call Vulcan’s cloud phone system – right here

See how the auto attendant, ring groups, call queues and voicemail to email route your callers. Press a key on the phone.

Ready00:00

(205) 699-8090Vulcan Telecom · Main line

Press Call to hear the auto attendant.

Illustration of the hosted PBX features – no real call is made.

Hosted PBX

Office, remote and roving employees in one phone system

With a hosted PBX your company has all the benefits of a full-featured phone system without the equipment – and no on-site specialist to set it up or maintain it.

Multiple offices

Every office connects through its business internet connection – one phone system, extension dialing between locations.

Mobile & home workers

Plug a phone into a home network or use the mobile app and it works like an extension in the office.

Keep your numbers

We port your existing numbers – no reprinting business cards or letterhead.

Office worker taking a call on a headset

Pricing

Business phone system pricing for Alabama customers

Simple per-user plans. Free onsite installation and training on every plan.

Feature Basic$19.99/ user / monthChoose Professional$24.99/ user / monthChoose Premium$29.99/ user / monthChoose
Free onsite installation Included Included Included
Free onsite training Included Included Included
Local phone number Included Included Included
Unlimited phone calls Included Included Included
1 free number port Included Included Included
Visual voicemail Included Included Included
Voicemail to email Included Included Included
Portal access Included Included Included
Unlimited auto attendants Included Included Included
HD music on hold Included Included Included
99 call parking lines Included Included Included
BLF (busy lamp field) appearance Included Included Included
Unlimited ring groups Included Included Included
Day / night time frames Included Included Included
Find me / follow me Included Included Included
Virtual fax Not included Included Included
Business SMS / texting Not included Included Included
Dial-by-name directory Not included Included Included
Conference bridge Not included Included Included
Call recording Not included Not included Included
Call queues Not included Not included Included
Mobile app for iOS Not included Not included Included
Mobile app for Android Not included Not included Included
Integration with CRM Not included Not included Included
Voicemail to text transcription Not included Not included Included
Hot desking Not included Not included Included
Outlook click to dial Not included Not included Included
Google click to dial Not included Not included Included
Team collaboration Not included Not included Included
Quality of service reports Not included Not included Included
Scheduled reporting Not included Not included Included
Call log reports Not included Not included Included

Per user, per month. Taxes and regulatory fees not included.

Our phones

Phones that make the most of your system

Compare all phones
Yealink SIP-T88W

Yealink · T8 series

Yealink SIP-T88W

Smart Android business phone for executives

Call for price

Yealink SIP-T87W

Yealink · T8 series

Yealink SIP-T87W

High-end touchscreen phone with Wi-Fi and Bluetooth

Call for price

Yealink SIP-T85W

Yealink · T8 series

Yealink SIP-T85W

Executive phone with a large color screen and wireless built in

Call for price

Yealink SIP-T77U

Yealink · T7 series

Yealink SIP-T77U

Touchscreen SIP phone for executives and receptionists

Call for price

Google review
“Superb customer service! Keith returns phone calls promptly and answered all of my questions about converting to the new system. I was very pleased with the pricing and the ease of transition!”
Shandi W.
Google review
“Keith and Natalie are great! We changed over to VOIP earlier this year and have been very pleased. Excellent customer service and very fast response times. They go out of their way to help their customers. Explained our entire new setup thoroughly and were polite enough to answer numerous calls from us.”
Rebecca E.
Google review
“Our company has recently switched to Vulcan Telecom for our new phone system and I couldn't be happier. They are very responsive and explained the phone system well. Give Vulcan Telecom a chance, you won't regret it and will probably never use another company for your communicative needs.”
Jenny C.
Google review
“Keith and Vulcan worked so hard to get our new system in. We are grateful for their hard work and we really love our new phone system. The system is much better than our old one, and Vulcan was able to save us money each month as well. Good experience!”
Terry T.
Google review
“Vulcan Telecom installed a hosted VOIP phone system for us back in the fall. We were very satisfied with the installation and the fact they finished it on the Friday after Thanksgiving where we would be ready for business on Monday.”
James P.
Google review
“I have worked with Vulcan Telecom on several issues over the years. Specifically when we moved into a new building the cable/networking guys were spot on. They worked very efficiently and were very courteous. I was very happy with the quality of work, craftsmanship and speed at which our building was cabled.”
Cj R.

FAQ

Hosted VoIP questions

What is a hosted VoIP phone system?

A hosted VoIP phone system (cloud PBX) runs your business phone system in a secure data center instead of a box in your closet. Your desk phones and mobile app connect over the internet, and features like auto attendants, ring groups and voicemail to email are managed in a web portal.

How much does it cost?

Plans are priced per user per month: Basic $19.99, Professional $24.99 and Premium $29.99. Free onsite installation and training are included. Phones are purchased separately from our catalog.

Can I keep my existing phone numbers?

Yes. We port your numbers to the new system – one number port is included in every plan – and schedule the switch so your phones keep ringing.

Will it work with my internet connection?

Most business internet connections handle VoIP well. We check your connection and network during setup; if the cabling or network needs work, we can do that too.

Can my team use their cell phones?

Yes. The Premium plan includes the mobile app for iOS and Android, and every plan includes find me / follow me to ring a cell phone.

What happens if the internet goes down?

Calls can be forwarded to cell phones or another location automatically, because the phone system itself runs in the cloud, not in your office.

Is your network ready for VoIP?

Clear calls need clean cabling and a properly set-up network. We install both – and the phones – in one project.

Free quote

Planning a project? Let’s talk it through.

Tell us briefly what you need – new cabling, a phone system or IT help. We’ll get back to you, or just call – a real person answers.

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