Reviews
What Our Customers Say
Rated 5.0 on Google from 65 reviews. Here is what Birmingham-area businesses say about our cabling, phone systems and support – word for word.
Testimonials
From businesses we cable, phone and support
Customer testimonial
“We hired Vulcan Telecom to help get our network cabling setup at our new distribution warehouse in Birmingham, Al. They did a great job installing our racks, fiber and copper cables for the wireless access points. They worked really fast and hard to get the job done on time. I will hire them on future projects and would recommend their company to anyone looking for network cabling services.”
Customer testimonial
“Vulcan Telecom did a really great job cabling our new office in Hoover. They came right out and gave me a good price to do the job. The techs installed everything fast and did really neat work. Very please with their services.”
Customer testimonial
“We hired Vulcan to relocate our network rack and equipment. They did an excellent job and stuck with it until the job was complete. Very courteous and professional crew. I will use them in the future for any jobs that require their expertise.”
Customer testimonial
“Great customer service and product. Our company decided to upgrade the old phone system we had to something more modern. Vulcan was able to deliver a valuable solution with lots of new features. We experienced no downtime during the transition and we are very satisfied. I would recommend this company to anyone looking to upgrade their phone system.”
Customer testimonial
“Vulcan's team did a really good job installing our new hosted voip phone system. They were able to reduce our upfront capital cost as well as reduce our monthly phone expenses and provide great new features. I would recommend them to anyone looking to upgrade their current phone system.”
Customer testimonial
“Vulcan’s technicians are always professional and knowledgeable. When we relocated our office they installed a new security camera system and moved our existing phone system. We experienced no down time with the phones and they even setup some new features at no additional cost. I would definitely recommend their services to anyone.”
Customer testimonial
“I work for Regus, an executive office leasing company. I have known Keith for over 7 years now. He is always efficient, polite and patient. He doesn't just complete the work but he actually explains the process to you. Many companies do not take the time and effort to do this with their customers. I highly recommend Vulcan for all of your IT and Telecom needs.”
Customer testimonial
“Vulcan's engineers and sales reps are very knowledgeable. You can tell they have been doing IT and phone work for a long time. They fixed our network issues and provided new IP phones for way less than we were paying for local phone service. They also increased our internet speed by switching us to Charter. Could not be more happy with their services.”
Customer testimonial
“I have been using Vulcan Telecom for years now and they always respond right away. I would definitely recommend them to anyone looking for a new voip phone system or any other services they offer.”
Customer testimonial
“AFS is finally up and running with working phone lines again, thanks to Vulcan Telecom & Security! Couldn't be happier with the service, thanks so much!”
Customer testimonial
“With Charter Spectrum Business offering the fastest internet speeds available, Keith and I have collaborated on numerous occasions to ensure his customers were provided the best possible service. Keith’s attention to detail, knowledge of his customer, understanding of the business at hand and persistent but always courteous follow through could always be counted on. Keith has the great ability to not only act as his customer advocate and at the same time make sure the services provided are sensible, with significant savings. I highly recommend doing business with Keith, he is an asset to our industry and look forward to the opportunity to work with him again and again.”
Customer testimonial
“We ordered high speed internet and phones from Vulcan and we couldn't be more satisfied with the process. Great company of people that provide a great service at an affordable price. I would recommend them to anyone”
Customer testimonial
“Keith did a great job at our business. I needed cameras installed very quickly. He came right out and did a great job.”
Google review · 2025
“My company has worked with Vulcan Telecom for years. Keith and Joseph and everyone at Vulcan have always been prompt to respond to all of our questions and crazy situations. We utilize them at 2 of our locations and if they can’t fix an issue immediately, they will be on-site asap to ensure we have minimal to zero downtime. They are fair, easy to work with and knowledgeable! I would highly recommend them!”
Google review · 2025
“I’ve used Vulcan Telecom for a large medical office telecom project. Large or small they are down to earth and easy to talk to. Keep everything in real terms. I’ve moved 300 miles away but Ive still consulted with Vulcan about issues I couldn’t get resolved by local vendors. Great service”
Google review · 2025
“Stared using Vulcan telecommunication. I was tired of the big box names making false promises. Vulcan has been so easy to deal with always love Working with a business that enjoys working with other businesses. I would highly recommend contacting them for all your telecommunication needs.”
Google review · 2020
“Superb customer service! Keith returns phone calls promptly and answered all of my questions about converting to the new system. I was very pleased with the pricing and the ease of transition! I didn't realize my company wasn't optimizing the technology that was available to us until Vulcan showed me what they could do for us! We don't miss phone calls now, even when we're out of the office, and we were able to set up customized voicemails and transfer agent leads with the push of a button. Something I only thought big companies could afford. Very pleased!”
Google review · 2025
“From the moment I reached out, their customer service was top-notch—friendly, knowledgeable, and genuinely helpful. The service exceeded my expectations and is highly recommendable. If anyone is looking for quality, reliability, and great customer care, they truly go above and beyond!”
Google review · 2025
“We have used Vulcan for years for our dermatology practice. They are excellent. Always respond asap . Very easy to work with and great customer service !!”
Google review · 2017
“Keith and Natalie are great! We changed over to VOIP earlier this year and have been very pleased. Excellent customer service and very fast response times. They go out of their way to help their customers. Explained our entire new setup thoroughly and were polite enough to answer numerous calls from us. Overall very satisfied.”
Google review · 2016
“Our company has recently switched to Vulcan Telecom for our new phone system and I couldn't be happier. They are very responsive and explained the phone system well.
Give Vulcan Telecom a chance, you won't regret it and will probably never use another company for your communicative needs. Obviously, I highly recommended them!”
Google review · 2015
“Keith and Vulcan worked so hard to get our new system in. We are grateful for their hard work and we really love our new phone system. The system is much better than our old one, and Vulcan was able to save us money each month as well. Good experience!”
Google review · 2016
“Vulcan Telecom has totally exceeded our needs and expectations! Efficiency, professionalism, availability, tech-support and quality are flawlessly provided without hesitation. It is refreshing to deal with a business whose owner is dedicated to his customer's like friends.
I would recommend this company and their product highly.”
Google review · 2017
“Keith went above and beyond to help us troubleshoot a problem that wasn't even related to the telecom install. There are few business owners left who are willing to invest themselves in their customers. Vulcan is one of those companies. I highly recommend them.”
Google review · 2019
“My company has done business with Vulcan Telecom for more than 10 years. They are an honest and efficient Voice Over IP Provider and their PBX technicians are top notch. If you want an affordable business voice platform, please speak to Keith the owner. He will give you the best prices that you can get in the market today. Highly recommend!”
Google review · 2015
“Vulcan Telecom installed a hosted VOIP phone system for us back in the fall. We were very satisfied with the installation and the fact they finished it on the Friday after Thanksgiving where we would be ready for business on Monday. Since then they're customer service has been great and they truly wanted to make sure we were happy with our system. The new system has worked flawlessly and has saved the company a significant amount of money on our phones expenses and provided a quality product. We couldn't ask for more and recommend them to any business!
Sincerely,
James T Pearson
VP of LPG”
Google review · 2015
“I have worked with Vulcan Telecom on several issues over the years. Specifically when we moved into a new building the cable/networking guys were spot on. They worked very efficiently and were very courteous. I was very happy with the quality of work, craftsmanship and speed at which our building was cabled. Thus Vulcan Telecom was also my next choice when that locations security and access controls needed to be upgraded. I would recommend Vulcan Telecom to be one of your first choices.”
Google review · 2016
“Vulcan installed a voip phone system in our new lake home after we discovered how bad our cell signal would be. Keith was so very helpful. He went above and beyond to help us get the system configured and up and running in no time at all. He's never to busy to answer a question. I would recommend them to anyone.”
Google review · 2015
“Vulcan Telecom did an excellent job of installing and setting up our system! They were quick and very thorough. I will be recommending them to everyone!”
Google review · 2025
“Keith is a great person to do business with. Trustworthy Rand reliable! Looking forward to future endeavors.”
Google review · 2025
“I appreciate Vulcan! I have called them for business and they provided excellent services! I would recommend them for services! Thanks for all you do!”
Google review · 2025
“We use them in our office. Great service and a very responsive team. Always available to walk us through any issues.”
Google review · 2019
“Vulcan Telecom did an install of VOIP phone systems at two of our locations and we will defiantly be calling them for the installs at all of our future locations! The professionalism and top notch service is A+ Thanks again guys!”
Google review · 2025
“Don’t hesitate to contact Keith with Vulcan Telecom! Great family man that takes pride in his company!”
Google review · 2016
“Vulcan worked so hard to get our new system in. They were extremely patient with all of us learning how to work the new system and portal. Brookwood Dermatology is incredibly grateful for our new phones!”
Google review · 2015
“They came out and fixed the mess that ATT left us. We had a great experience with Vulcan Telecom, I would suggest them to anyone. They really know what they are doing.”
Google review · 2025
“Very professional and a great honest family man! I’ll 100% get him to do any and all future work for me!”
Google review · 2017
“Keith at Vulcan Telecom is absolutely AMAZING! We are a multi-accredited facility and having a reliable telephone system is crucial.”
Google review · 2020
“Great personal service from Keith and his team. Seamless, no stress transition from our old system to Vulcan Telecom.”
Google review · 2017
“Contact Vulcan Telecom if you need a great phone system. They have always been responsive to all our growth needs and continue to deliver.”
Google review · 2025
“Great company. Very trustworthy people that will help take of your needs. Highly recommend.”
Google review · 2025
“Amazing service from amazing people. The customer service at Vulcan goes absolutely above and beyond.”
Google review · 2025
“Vulcan Telecom always offers top notch customer service with state of the art equipment”
Google review · 2015
“Excellent, and quick customer service.
Ability to get the job done no matter what.
Really go above and beyond to ensure you have what you WANT and NEED.”
Google review · 2025
“These guys are the real deal! They do what they say they’ll do. Professional and Dependable. I would use them again!!”
Google review · 2020
“Keith is awesome and helped us so much! Definitely recommend his services.”
Google review · 2015
“Great, efficient, and job well done. Very timely.
Steve Wingo
Worship Arts Director- Liberty Crossings UMC. (Birmingham, AL)”
Google review · 2020
“Very knowledgeable and experienced techs. Smooth process and reliable service. Very pleased with third work.”
Google review · 2018
“These guys do an awesome job. They respond very fast and really care about their customers.”
Google review · 2020
“Awesome company and met all my needs. HIGHLY recommend Keith.”
Google review · 2025
“Vulcan built me an amazing home network.”
Google review · 2020
“I was very please with Keith and his staff. Everything was smooth and easy!”
Google review · 2025
“Keith is down to earth, easy to talk to and honest.”
Google review · 2025
“Excellent Customer Service! Great people.”
Google review · 2020
“So happy with the service I have now. Great company!”
Google review · 2025
“Highly recommend Keith and Vulcan Telecom.”
Google review · 2025
“Great service, highly recommend!”
Google review · 2025
“The best by far excellent customer service”
Google review · 2025
“Top Notch Company and great people!”
Google review · 2020
“Very pleased with everything. Highly recommend using Keith.”
Google review · 2025
“Great company!! A must try! ⭐️⭐️⭐️⭐️⭐️”
Google review · 2025
“Great service & even better customer service!!”
Google review · 2024
“The best in the business all the way around!”
Google review · 2025
“Great owners, great people!”
Google review · 2020
“Great service! Highly Recommend”
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