Call Park and Overhead Paging

For people who aren't at their desks

We have all called a direct number, got voicemail, and called the main number again just to reach a person. In a warehouse, a shop, a showroom or a medical office, the person a caller needs is often away from their desk – on the floor, in a meeting or in the break room. Transferring the call to their desk phone only sends the caller to voicemail.

With call park, the receptionist parks the call instead of transferring it. The call waits in a parking spot – for example 701 – and the receptionist announces “Mike, call on 701.” Mike picks up the nearest phone, dials the park number and the caller is connected. Up to 99 parking spots are included, and with BLF keys on the phones everyone can see which spots are in use.

Overhead paging

Paging broadcasts a voice announcement to a part of the building or the whole building – through overhead speakers connected to the phone system, or through the speakers of the desk phones themselves. Besides announcing parked calls, it is used to call staff to the front, make company-wide announcements, or alert people during an emergency. Offices, plants, warehouses, schools and medical offices use it every day.

Setting it up

Phone-speaker paging works with the desk phones we supply. For overhead speakers, we connect your existing paging system to the hosted phone system or install a paging adapter and speakers, and our cabling team runs the wiring. We set up paging zones – office, warehouse, all – so announcements reach the right area.