Firewall & Router Services

The front door of your network

Every byte between your office and the internet passes through the firewall. A good one blocks attacks, keeps guest Wi-Fi away from your business computers, lets remote workers in securely and keeps your phones and video calls sounding clear. A firewall that was plugged in years ago with default settings and never updated does very little of that.

What we take care of

• Configuration – rules that let in only what should come in, separate networks for staff, guests, phones and cameras, and secure remote access (VPN) for people working from home.
• Firmware and software updates – firewalls get security fixes too. We install them on schedule so known holes are closed.
• Health monitoring – we watch for failing hardware, overloaded connections and unusual traffic so problems are caught early.
• Security reviews – a periodic look at the rules, open ports and accounts to find what has drifted or is no longer needed.
• Support – when something can't connect, we find out whether it is the firewall, the internet provider or something else.

Routers and internet connections

The router decides how traffic flows between your office, the internet and other locations. We set up connections between offices, a second internet line as backup where it makes sense, and quality-of-service settings that give phone calls priority over downloads – especially important with a cloud phone system. Autumn Golden of Area 41 Pizza: “They fixed our network issues and provided new IP phones for way less than we were paying for local phone service.”