Starting at:
$505.95
- Hear every nuance with award-winning Poly audio technology
- Powerful chipsets support next-generation features like NoiseBlockAI
- Bluetooth and 2 USB ports (1 x Type A, 1 x Type C) to connect a headset—and more
- Easy to install anywhere with Wi-Fi included (CCX 505)
Poly CCX 500/505
Mid-range business media desk phone with color touchscreen.
Description
Discover the new standard for office phones.
The Poly CCX 500 and CCX 505 stand miles above the competition with a 5-inch color touchscreen, glorious Bluetooth® connectivity, and kickass Android 9-powered performance. And let’s not forget the Poly’s audio expertise, audio quality and features. Have a home office or hard-to-cable location? Choose the CCX 505 phone with integrated Wi-Fi.
The latest sound technology for the clearest calls
Hear every nuance with Poly HD voice (100-20kHZ) and Poly Acoustic Clarity technologies. Destroy distracting background noise with Poly Acoustic Fence technology. And brace yourself for our advanced noise blocking technology.
Easy-to-use interface and design
The CCX 500 supercharges collaboration, thanks to 100% availability. Mix in a gorgeous ergonomic design, intuitive user touchscreen interface, and a dedicated Teams button (Microsoft Teams edition) or Application button (Open SIP), and you’re ready for a serious productivity boost.
Headset Options at Your Fingertips
Its integrated Bluetooth technology, 2 USB ports, RJ9, and EHS ports mean you can go hands-free with more headset choices than ever before.
Specifications
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User interface features
- Gesture-based, multitouch-capable touchscreen
- 5-inch color LCD (720 x 1280 pixel)
- 9:16 aspect ratio Screensaver
- On-screen virtual keyboard
- Voicemail support
- Adjustable base height
- 1 USB type-A port (2.0 compliant) for media and storage applications
- 1 USB Type-C port (2.0 compliant) for media and storage applications
- Integrated Bluetooth 4.2
- Unicode UTF-8 character support
- Adjustable font size selection (regular, medium, large)
- Normal and dark mode
- Multilingual user interface* including Chinese, Danish, Dutch, English (Canada/ US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, and Swedish
- *Planned localization
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Audio features
- Poly HD Voice technology delivers lifelike voice quality for each audio path: handset, hands-free speakerphone, and optional headset
- Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo cancellation, and background noise suppression
- TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
- Frequency response—100 Hz–20 kHz for handset, optional headset, and handsfree speakerphone modes
- Codecs: G.711 (A-law and μ-law), G.729AB, G.722 (HD Voice), G.722.1 iLBC
- Individual volume settings with visual feedback for each audio path
- Voice activity detection
- Comfort noise generation
- DTMF tone generation (RFC 2833 and in-band)
- Low delay audio packet transmission
- Adaptive jitter buffers
- Packet loss concealment
- OPUS support
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Headset and handset compatibility
- Dedicated RJ-9 headset port
- Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
- Compliant with ADA Section 508 Subpart B 1194.23 (all)
- Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
- Compatible with commercially available TTY adapter equipment
- USB headset support
- Bluetooth headset support
-
Network and provisioning
- SIP protocol support
- SDP
- IETF SIP (RFC 3261 and companion RFCs)
- Two-port gigabit Ethernet switch
- 10/100/1000Base-TX across LAN and PC ports
- Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment
- Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
-
Wi-Fi network connectivity (CCX 505)
- 2.4-2.4835 GHz (802.11b, 802.11g, 802.11n HT-20)
- 5.15-5.825 GHz (802.11a, 802.11n, HT-20, 802.11n HT-40)
- Manual or dynamic host configuration protocol (DHCP) network setup
- Time and date synchronization using SNTP
- FTP/TFTP/HTTP/HTTPS server-based central provisioning for mass deployments
- Provisioning and call server redundancy supported *
- QoS Support—IEEE 802.1p/Q tagging
- (VLAN), Layer 3 TOS, and DHCP
- VLAN—CDP, DHCP VLAN discovery, LLDPMED for VLAN discovery - Network address translation support for static configuration and “keep-alive”
- SIP signaling
- RTCP and RTP support
- Event logging
- Syslog
- Hardware diagnostics
- Status and statistics reporting
- IPv4 and IPv6
- TCP
- UDP
- DNS-SRV
- * Planned localization
-
Security
- 802.1X authentication and EAPOL media encryption via SRTP
- Transport layer security (TLS)
- Encrypted configuration files
- Digest authentication
- Password login
- Support for URL syntax with password for boot server address
- HTTPS secure provisioning
- Support for signed software executables
-
Power
- Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 0) 13W (Max)
- External universal AC/DC adapter (optional) 48VDC @ 0.52A (25W)
- ENERGY STAR® rated
-
Regulatory approvals **
- Argentina ENACOM
- Australia RCM
- Brazil ANATEL
- Canada ICES & NRTLC
- China CCC & SRRC
- EEA CE Mark
- Eurasian Customs Union EAC
- India WPC
- Indonesia SDPPI
- Israel MOC
- Japan MIC & VCCI
- Malaysia SIRIM
- Mexico IFETEL & NYCE
- NZ Telepermit
- Saudi Arabia CITC
- Singapore IMDA
- South Africa ICASA
- South Korea KC
- Taiwan NCC
- UAE TRA
- USA FCC & NRTL
- ** Planned compliance
-
Radio
- USA - FCC Part 15.247
- Canada - RSS 247 Issue 2
- EU - ETSI EN 300 328
- Japan – Article 2.1 Item 19-2
- Australia - AS/NZ4268
-
Safety
- UL 62368-1
- CAN/CSA C22.2 No. 62368-1-14
- EN 62368-1
- IEC 60950-1 & IEC 62368-1
- AS/NZS 62368-1
-
EMC
- FCC Part 15 Class B
- ICES-003 Class B
- EN 55032 Class B
- EN 55024
- EN 301 489-1 & EN 301 489-17
- CISPR32 Class B
- VCCI Class B
-
Operating conditions
- Temperature: 0 to 40°C (+32 to 104°F)
- Relative humidity: 5% to 95%, noncondensing
-
Storage temperature
- -40 to +70° C (-40 to +160° F)
-
CCX 500 business media phone comes with
- Console
- Handset with handset cord
- Network (LAN) cable—CAT-5E
- Desk stand
- Setup sheet
-
Size
- 17.8cm x 21.6cm x 5.2cm WxHxD (7.0in x 8.5in x 2.0in WxHxD)
-
Weight
- Carton weight: 1.28 kg (2.82 lbs)
-
Master carton quantity
- Ten (10)
-
Warranty
- One (1) year
-
Models
- CCX 500 Media Phone, OpenSIP, PSU (P/N 2200-49720-001)
- CCX 500 Media phone, OpenSIP, POE (P/N 2200-49720-025)
- CCX 505 Media Phone, OpenSIP, PSU, Integrated WiFi, Poly NoiseBlock AI (P/N 2200-49735-001)
- CCX 505 Media Phone, OpenSIP, Power Over Ethernet, Integrated WiFi, Poly NoiseBlock AI (P/N 2200-49735-025)
